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Effective communication in a company

It is clear that an effective communication is essential during the day of any human being, whether a person dedicated to teaching or one that does not have contact with people at work and is dedicated to programming operating systems.

For any type of relationship,ccommunication is a basis, everyone knows it, it is obvious, since it is a firts-rate necessity, a baby communicates crying when he is hungry and a dog moves its tail to tell you that it is happy. But beyond trying to explain something, what are the keys for an effective communication?

Communicating means that the message you want to transmit arrives in the right way, so it is very important the role of the person who is in charge of external communication, meaning the display facing the public of what we want to convey.

Thus, it is necessary to take into account the different acts that are developed in a communicative sequence, the locutive act, the illocutive act and the perlocutive act. By locutive act is meant the phrase, the concept, in other words, what is said; the illocutive act is our intention, the effect with which we say things and the perlocutive act is the way it affects the receiver. It is important to know how to differentiate these parts of the communication, to know well what we say and how we say things, considering how they will affect our audience, thing that we should know.

Information is gold and not everyone is able to know how to transmit it, it is necessary, thereby, for a company to know how to communicate in a cooperative way, that is, following some maxims that will get quality to information. It is necessary to take into account the quantity maxim, to give the necessary information; The quality one, that refering that information is true; The one of belonging, it is necessary to be relevant, and the one of way, to try to be clear and not very ambiguous.

In this way, effective external communication can be guaranteed, but we must not forget the importance of internal communication, in a horizontal and not descending and hierarchical sense. The communication between the staff will be vital to communicate in an external code and to have clear corporate identity and to have a good position in the market.

Life without Google in a PR agency

The world turns and everything changes. No business in the world remains intact over the years and you have to adapt. No secret. PR agency has not been an exception.

When I started in the world of communication about 15 years ago, press office was very different. There were relatively few media (all offline), they had editors on staff and press releases were sent on paper by post.  We attached the photos in slide format and spent a whole morning putting the press releases into envelopes, printing labels and putting the slides in a plastic cursed to protect shipping.

It seems unlikely but it was so.

Online media did not begin to gain weight in the clippings until much later. PR agencies considered online impact had a lower value and customers still wanted to see themselves printed in a newspaper. Because it gave them credibility and immediate release and it was cool too (not cheating).

Since some years ago the weight of online media is growing, and the crisis has deepened it. While the paper format is only a day old before it ends wrapping a sandwich, or as provisional carpet covering a wet floor, online publications give us a link that Google and SEO positioning worship. Who, with less than 60 years, buys a daily newspaper in the newsstand?

In recent years, bloggers, YouTubers, instagramers and influencers several have also appeared. Ordinary people talking about a specific topic with a loyal public which is also segmented by that specific interest. Many of them bring together hundreds of thousands of followers who believe at face value any advice that the influencer tells them. In many cases they write and make great pictures of the product and give their honest opinion.

I must admit that at first I looked with an air of condescension and did not have a positive opinion about them. I take it back. Most bloggers with whom I’ve contacted are great professionals, are friendly with PR agencies (I’ll spare comments and comparisons with editors of traditional media), do not typically charge for publishing content (if this is in line with their usual theme) and they are able to reach hundreds of thousands of readers (in many cases it exceeds readers on magazines).

And this is how, in dosymedia, the database of journalists has grown with a parallel database of bloggers and influencers sorted by subject. A curious fact: in the beginning we had a column with the number of followers of each influencer in each social network but we’ve erased it, because it turns obsolete every week. While traditional media are losing readers, blogs gain adherents. Be aware, people! The world turns and everything changes.